FAQ

Product Quality

All Aūra Peptides products are produced under standardized synthesis protocols and meet or exceed ≥99% chromatographic purity on every batch. We hold every product to the same release standards, every time.

All Aūra compounds are produced under controlled conditions with strict quality standards. We work with vetted manufacturing partners who meet our specifications for purity and consistency.

Store unopened vials in a cool, dry place away from direct light. Many compounds are best kept refrigerated or frozen for long-term stability. Always refer to the product page for compound-specific storage guidelines and follow your lab’s safety procedures.

Ordering & Shipping

We ship to all 50 U.S. states and Washington, D.C. All orders ship from our United States fulfillment facility with tracked delivery included.

Orders typically ship within 24–48 business hours of being placed.

  • Standard delivery: 2–5 business days
  • Tracking is emailed as soon as your order leaves our facility
  • Free shipping on all orders over $200
  • All major credit and debit cards
  • eCheck
  • Cryptocurrency
  • Zelle
  • Apple Pay
  • PayPal

All payments are processed securely through encrypted gateways. Your information is never stored on our servers.

Every order ships in plain, discreet packaging with no exterior branding. Vials are packed in protective materials designed to keep them secure in transit. Labels clearly state that products are for research use only and not for human or veterinary consumption.

Yes. Aūra Peptides stands behind every order with our 365-day satisfaction guarantee. If you’re not satisfied with your order for any reason within 365 days of purchase, contact us at hello@tryaurapeptides.com and we’ll make it right — whether that means a refund, replacement, or store credit.

If your order arrives damaged or doesn’t arrive at all, contact us at hello@tryaurapeptides.com with your order number and we’ll send a replacement at no cost to you. Lost and damaged packages are always covered.

Regulatory & Use

No. Aūra Peptides products are supplied strictly for laboratory research use, in vitro work, and other controlled experimental applications. They are not drugs, foods, cosmetics, or dietary supplements, and must not be used for any form of human or veterinary administration.

By purchasing from Aūra Peptides, you confirm that you are at least 21 years of age and are purchasing solely for lawful research and laboratory use. You also agree not to resell, reformulate, or misbrand these materials.

No. Aūra Peptides products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. They are sold strictly as research compounds for laboratory use only.

Wholesale & Bulk Orders

Yes. We offer tiered wholesale pricing for qualified resellers, distributors, research labs, and compounding pharmacies. Visit our wholesale page to apply, and we’ll respond with pricing within 1–2 hours during business hours.

Support

For order questions, product inquiries, or general support, email us at hello@tryaurapeptides.com. Real humans answer every email and we typically respond within a few hours during business days.

Yes. Our live chat is available in the bottom-right corner of every page during business hours (Mon–Fri, 9am–6pm EST). Outside business hours, leave a message and we’ll respond first thing the next business day.